Spanish Account Advisor
Spanish Account Advisor
Location: Chiang Mai, Thailand, remote working available.
Job Description:
We are seeking a proactive and customer-focused Spanish Account Advisor to join our d ng client base, ensuring their needs are met with exceptional service. You will also play a key role in generating new business by leveraging a database of leads and converting them into satisfied clients. Additionally, you will respond promptly to inbound enquiries, providing solutions and support to potential and current clients.
Key Responsibilities:
- Maintain and strengthen relationships with existing clients, ensuring their satisfaction and addressing any concerns.
- Identify and generate new business opportunities from a database of leads, effectively converting them into loyal customers.
- Respond to inbound enquiries via phone, email, and chat, offering comprehensive information and resolving issues.
- Provide clients with product knowledge and support, ensuring they understand the value and benefits of our services.
- Maintain accurate records of client interactions and transactions, updating CRM systems regularly.
Qualifications:
- Bachelor's Degree
- Proven experience in a customer service or sales role.
- Excellent communication skills, both written and verbal, with a strong command of Spanish
- Ability to build and maintain positive client relationships.
- Strong problem-solving skills and the ability to think on your feet.
- Self-motivated with a results-driven approach.
- Familiarity with CRM software is a plus.
What we have to offer:
- Flexibility of work location possible (remote working)
- Social Security
- Work from Monday to Friday
- OTE up to ฿50,000
- In-House Training
- VISA/Work Permit
- 20 days paid holiday
Job Information
Job Types
Basic & Bonus, Full-time, Permanent
Salary
฿30,000.00 – ฿50,000.00 per month
